Shipping policy
At The InStyle Shop, we understand the importance of clear and transparent shipping information.
Processing Times
- Orders are typically processed within 1-3 business days (excluding Saturday, Sunday and public holidays). We will notify you if there are any delays in processing your order.
- Please note that custom-made dresses require a preparation time of 10 to 15 business days before they are shipped. This time allows our team to carefully tailor and inspect each dress to ensure the highest quality. Once your custom dress is ready, it will be shipped according to your selected shipping method.
Shipping Carriers and Options
- We partner with UPS, USPS, and FedEx to offer you reliable shipping options.
- Available shipping methods and costs:
- Standard Shipping (estimated delivery time: 1-10 business days) - Free Shipping
- Expedited Shipping (estimated delivery time: 1-7 business days) - Cost calculated at checkout
Shipping Costs
- Shipping costs are calculated at checkout based on:
- Your shipping address.
- Weight and dimensions of your order.
- Your chosen shipping method.
- We may offer free shipping promotions from time to time. Details will be clearly displayed on our website.
Order Tracking
- Once your order ships, you will receive a shipping confirmation email containing a tracking number. You can track your package through the carrier's website.
Lost or Damaged Shipments
- If your package is lost or damaged in transit, please contact us immediately at info@theinstyle.shop. We will work with the carrier to file a claim and resolve the issue as quickly as possible.
Contact Us
If you have any questions about our shipping policy, please don't hesitate to contact us:
- Email: info@theinstyle.shop
Changes to Our Shipping Policy
We reserve the right to update our shipping policy at any time. Changes will be posted on this page.